Listener Questions: Ops Edition – REWORK podcast

In this episode of the Rework podcast, host Kimberly Rhodes chats with Eron Nicholson from 37signals' operations team. He shares insight on his role and the department's various functions. The conversation covers details on the ops team structure, system reliability, global expansion projects and more.

*Key Takeaways*
00:38 - Meet Eron
02:17 - The structure of the “ops” team
05:15 - On-call coverage and schedule
08:40 - Managing data center outages
13:25 - Balancing project cycles with system administration
16:56 - A sneak peek into the Amsterdam project

*Links and Resources*
37signals developers' blog – https://dev.37signals.com/

Optimizing Sire Performance via Anycasr Routing – 
https://signalvnoise.com/posts/3937-optimizing-site-performance-via-anycast-routing

Jobs at 37signals – https://37signals.com/jobs

Once. com – https://once.com/

Campfire – https://once.com/campfire

Jason Fried on Twitter/X – https://x.com/jasonfried

David Heinemeier Hansson on Twitter/X – https://x.com/dhh

Books by 37signals - https://37signals.com/books

Sign up for a 30-day free trial at Basecamp.com 

HEY – https://www.hey.com/

The REWORK podcast – https://37signals.com/podcast/

*Let's be social!*
Twitter: https://x.com/37signals
Tiktok: https://www.tiktok.com/@37signalshq
Instagram: https://www.instagram.com/37signalshq/
Newsletter: https://www.basecamp.com/newsletter

Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.

If you have a question for Jason or David about a better way to work and run your business, leave us a voicemail at 708-628-7850 or email, and we might answer it on a future episode.