Building a Community – REWORK

There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and have connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts.

*Key Takeaways*

00:40 – Meet Merissa and Ashley from Basecamp Support
01:54 – The Basecamp Community origin story
05:03 – The Community as a place for sharing and collaboration
07:20 – The 37signals team role within the Community
09:08 – Starting a community without fear of failure
13:27 – Tips for starting your own community of users and fans

*Links and Resources*

Are you a Basecamp customer? Join the Basecamp Community! – https://basecamp.com/community

"Launch: 37signals Answers" from Signal v. Noise – https://signalvnoise.com/posts/2122-launch-37signals-answers

How Decent Espresso uses multiple tools in a single Basecamp project – https://updates.37signals.com/post/how-decent-espresso-uses-multiple-tools

Books by 37signals – https://37signals.com/books

30-day free trial of HEY – https://www.hey.com/

Sign up for a 30-day free trial at Basecamp.com 

Once. com – https://once.com/

Campfire – https://once.com/campfire

HEY – https://www.hey.com/

The REWORK podcast – https://37signals.com/podcast/


*Let's be social!*

Twitter/X: https://x.com/37signals
Instagram: https://www.instagram.com/37signalshq/
Newsletter: https://www.basecamp.com/newsletter

Rework is a production of 37signals. You can find show notes and transcripts on our website. 

If you have a question for Jason or David about a better way to work and run your business, leave us a voicemail at 708-628-7850 or email, and we might answer it on a future episode.