Basecamp for Software Development | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on September 24, 2025), the 37signals team walk through how they use Basecamp for implementing a new feature. Senior designer Michelle Harjani shares a peek into a few Basecamp projects used by the team and show how they're organized. 

For access to the chat and webinar features, watch the original broadcast here: https://www.crowdcast.io/c/lf8w2g3nnora

For follow up questions, reach out to support@basecamp.com.

Timestamps:
01:00 – Introductions
02:48 – Meet Michelle Harjani, senior product designer at 37signals
04:02 – 37signals process of working in six-week cycles
04:40 – Product team cycle Kick-off document
06:18 – All-access projects for feature development
07:31 – Setting start and end dates
08:11 – Message Board and feature kick-off document
09:30 – Scoping the work with To-Dos
11:33 – Hill Charts
13:00 – Mission Control
14:20 – Schedule
16:14 – Chat
16:57 – Card Table for QA
18:30 – Interacting with the QA project
19:08 – Interacting with Support projects
19:34 – When does the QA process begin?
10:28 – Pushing features to 37signals' internal account
21:02 – Doors
21:40 – Posting internal announcements
23:00 – Linking to other Basecamp projects with Doors
23:45 – Docs & Files
24:01 – Note taking in Basecamp
26:10 – Setting due dates on To-Dos
27:12 – Hill Chart updates
28:22 – Linking to projects in Automatic Check-ins
29:28 – Collaboration between designers and programmers in Basecamp
31:03 – Saving documents
32:33 – Group pings vs. Chat
34:27 – Handling unknown work
36:11 – Add a to-do list to a Hill Chart
39:19 – Working with clients
40:40 – The Basecamp Community
42:00 – Wrap-Up